At jilibest, we believe that gaming should always be fun, safe, and within your control. Our responsible gaming program gives every Filipino player the tools and knowledge to enjoy the Platform responsibly — because your well-being always comes first.
jilibest strictly enforces the 21+ age requirement in accordance with Philippine gambling regulations. Online casino gaming, sports betting, sabong, and all other real-money games on the jilibest Platform are exclusively available to players who are 21 years of age or older.
During the registration process, all players are required to confirm their age and submit valid government-issued identification as part of our Know Your Customer (KYC) verification. Any account found to belong to a person under 21 years of age will be immediately suspended and all funds returned.
Ask yourself these questions honestly. If you answer "yes" to two or more, it may be time to take a break and reach out for support.
jilibest provides a full suite of player protection tools — all available directly from your account settings.
Set daily, weekly, or monthly deposit limits on your jilibest account to keep your spending within a budget you're comfortable with. Limits take effect immediately when reduced, and increases require a 7-day cooling-off period to prevent impulsive decisions.
Set a maximum session duration so the Platform automatically reminds you — or logs you out — when you've been playing for a set amount of time. It's easy to lose track of time when you're having fun; this tool keeps you grounded and in control.
Need a short break? Activate a cool-off period of 24 hours, 7 days, or 30 days. During this time, you will not be able to log in to your jilibest account or place any bets. This is a great option if you feel your gaming is becoming less enjoyable.
If you feel you need a longer break, jilibest offers self-exclusion periods of 6 months, 1 year, 3 years, or permanent exclusion. Once activated, your account will be closed and you will not be able to re-register during the exclusion period. Contact our support team to activate self-exclusion.
Enable reality check notifications that pop up at regular intervals during your gaming session, showing you how long you've been playing and your net win/loss for the session. These gentle reminders help you stay aware of your gaming activity in real time.
Access a full history of your deposits, withdrawals, bets, and session durations at any time through your jilibest account dashboard. Reviewing your activity regularly is one of the most effective ways to stay in control of your gaming habits.
All responsible gaming tools on jilibest are available directly within your account. Here's how to access them:
If you need assistance activating any of these tools, our 24/7 customer support team is ready to help. You can also request self-exclusion directly by contacting us at [email protected].
To set or reduce a deposit limit, go to Responsible Gaming settings and enter your desired daily/weekly/monthly cap in Philippine Peso (PHP). Reductions apply instantly. Increases require a 7-day waiting period.
Choose your preferred session duration (e.g., 1 hour, 2 hours, 4 hours). When your session reaches the limit, you'll receive a notification and be automatically logged out if you don't respond.
Select a cool-off duration of 24 hours, 7 days, or 30 days. Your account will be temporarily suspended for gaming purposes. You may still contact support during this period.
Self-exclusion is a serious commitment. Choose from 6 months, 1 year, 3 years, or permanent exclusion. Contact our support team directly to initiate this process. Once confirmed, it cannot be reversed during the exclusion period.
Problem gambling can affect anyone — regardless of age, income, or background. Recognizing the signs early is the first step toward getting help.
jilibest takes the protection of minors extremely seriously. We have a zero-tolerance policy for underage gambling. In addition to our mandatory age verification process, we encourage parents and guardians to take proactive steps to prevent minors from accessing online gambling platforms.
If you share a device with children or teenagers, we strongly recommend using parental control software to restrict access to gambling websites. Always log out of your jilibest account when you are not using it, and never share your login credentials with anyone.
If you suspect that a minor has accessed the jilibest Platform, please contact our support team immediately at [email protected]. We will investigate and take appropriate action without delay.
Use a unique, strong password for your jilibest account and never share it with anyone, including family members. Enable two-factor authentication for an extra layer of security.
Install parental control software on shared devices to block access to gambling websites. Many free and paid options are available that allow you to restrict specific categories of websites for child profiles.
Always log out of your jilibest account when you finish your session, especially on shared or family devices. Never save your login credentials in a browser on a shared computer or mobile phone.
Talk openly with your children about the risks of gambling. Educating young people about responsible attitudes toward money and gaming is one of the most effective forms of prevention.
jilibest is committed to providing a safe, fair, and enjoyable gaming environment for all Filipino players. Register today and experience the jilibest difference — where your well-being is always our top priority. Must be 21 years of age or older to play.