jilibest Privacy Policy

Last Updated: January 1, 2026

This Privacy Policy ("Policy") describes how jilibest ("jilibest," "we," "us," "our") collects, uses, discloses, and safeguards the personal information of users ("you," "Player," "User") who access or use the jilibest website at https://jilibest.vip and all associated services, games, and features (collectively, the "Platform"). This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.

1. Introduction and Scope

1.1 This Policy applies to all personal information collected by jilibest through the Platform, including information collected during account registration, gameplay, financial transactions, customer support interactions, and marketing communications.

1.2 This Policy does not apply to third-party websites or services that may be linked from the Platform. jilibest is not responsible for the privacy practices of any third-party sites, and we encourage you to review their privacy policies independently.

1.3 jilibest is committed to protecting the privacy and security of all players, with particular attention to the rights of Filipino users under the Data Privacy Act of 2012 and the National Privacy Commission's (NPC) guidelines.

2. Information We Collect

2.1 Information You Provide Directly

When you register an account or use the jilibest Platform, we collect information that you voluntarily provide, including:

• Identity Information: Full legal name, date of birth, nationality, and government-issued identification number (e.g., Philippine National ID, passport, driver's license, SSS/GSIS number);
• Contact Information: Email address, mobile phone number, and residential address (including city — e.g., Manila, Cebu, Davao, Quezon City, Makati);
• Financial Information: GCash account number, PayMaya account details, BPI/BDO/Metrobank account information, and transaction history on the Platform;
• Account Credentials: Username and encrypted password;
• Verification Documents: Copies of government-issued IDs, proof of address, and proof of payment method ownership submitted during KYC verification;
• Communications: Records of your interactions with jilibest customer support, including live chat transcripts and email correspondence.

2.2 Information Collected Automatically

When you access the jilibest Platform, we automatically collect certain technical information, including:

• IP address and approximate geographic location;
• Device type, operating system, and browser type and version;
• Pages visited, features used, and time spent on the Platform;
• Game session data, including bets placed, games played, and outcomes;
• Referral source (how you arrived at the jilibest website);
• Cookie identifiers and similar tracking data (see Section 6).

2.3 Information from Third Parties

jilibest may receive personal information about you from third parties in limited circumstances, including:

• Payment processors (e.g., GCash, PayMaya) confirming transaction status;
• Identity verification service providers used to validate your KYC documents;
• Fraud prevention and AML screening services;
• Publicly available sources, where permitted by applicable law.

3. How We Use Your Information

jilibest uses the personal information we collect for the following purposes:

• Account Management: To create, maintain, and manage your jilibest account, including verifying your identity and age (21+ requirement);
• Service Delivery: To provide access to games, process deposits and withdrawals in Philippine Peso (PHP), and deliver customer support;
• Regulatory Compliance: To comply with anti-money laundering (AML) obligations, Know Your Customer (KYC) requirements, and other applicable Philippine laws and regulations;
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats;
• Responsible Gaming: To monitor gameplay patterns and identify players who may be exhibiting signs of problem gambling, and to enforce self-exclusion and deposit limit requests;
• Marketing Communications: To send you promotional offers, bonus notifications, and news about jilibest, where you have consented to receive such communications;
• Platform Improvement: To analyze usage patterns, conduct research, and improve the features, performance, and user experience of the jilibest Platform;
• Legal Proceedings: To establish, exercise, or defend legal claims where necessary.

4. Legal Basis for Processing

jilibest processes your personal information on the following legal bases under the Data Privacy Act of 2012:

• Consent: Where you have given explicit consent to the processing of your personal data for a specific purpose, such as receiving marketing communications;
• Contractual Necessity: Where processing is necessary to perform our contract with you (i.e., to provide the jilibest Platform services);
• Legal Obligation: Where processing is required to comply with applicable laws, including AML regulations and KYC requirements;
• Legitimate Interests: Where processing is necessary for jilibest's legitimate business interests, such as fraud prevention, security, and Platform improvement, provided these interests are not overridden by your rights and interests.

5. Sharing of Personal Information

5.1 jilibest does not sell, rent, or trade your personal information to third parties for their own commercial purposes.

5.2 We may share your personal information with the following categories of recipients, strictly on a need-to-know basis:

• Payment Service Providers: GCash, PayMaya, BPI, BDO, Metrobank, and other payment processors, to facilitate deposits and withdrawals;
• Identity Verification Providers: Third-party KYC and AML screening services used to verify your identity and comply with regulatory requirements;
• Technology Service Providers: Cloud hosting, data storage, and IT infrastructure providers who process data on our behalf under strict data processing agreements;
• Game Software Providers: Licensed game developers whose software is integrated into the jilibest Platform, to the extent necessary for game operation and fairness auditing;
• Regulatory Authorities: Philippine government agencies, law enforcement, and regulatory bodies (including PAGCOR) where disclosure is required by law or court order;
• Professional Advisors: Legal counsel, auditors, and other professional advisors, subject to confidentiality obligations.

5.3 In the event of a merger, acquisition, or sale of all or substantially all of jilibest's assets, your personal information may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

6. Cookies and Tracking Technologies

6.1 jilibest uses cookies and similar tracking technologies (such as web beacons and pixel tags) to enhance your experience on the Platform, remember your preferences, and analyze usage patterns.

6.2 The types of cookies we use include:

• Essential Cookies: Necessary for the Platform to function correctly, including session management and security features. These cannot be disabled;
• Functional Cookies: Remember your preferences, such as language settings and game display options;
• Analytics Cookies: Collect anonymized data about how users interact with the Platform to help us improve performance and user experience;
• Marketing Cookies: Used to deliver relevant promotional content, where you have consented to marketing communications.

6.3 You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jilibest Platform.

7. Data Security

7.1 jilibest implements a comprehensive set of technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the jilibest Platform;
• AES-256 encryption for sensitive data stored at rest, including passwords and financial information;
• Multi-factor authentication options for account access;
• Regular penetration testing and security audits conducted by independent third parties;
• Strict access controls limiting employee access to personal data on a need-to-know basis;
• Comprehensive incident response procedures to address data breaches promptly.

7.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jilibest will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Data Privacy Act of 2012.

7.3 While jilibest takes all reasonable steps to protect your data, no method of electronic transmission or storage is 100% secure. You are responsible for maintaining the security of your account credentials.

8. Data Retention

8.1 jilibest retains your personal information for as long as your account is active and for a period thereafter as required by applicable law and regulatory obligations.

8.2 Specifically:

• Account and identity verification data is retained for a minimum of five (5) years following account closure, in compliance with AML regulations;
• Financial transaction records are retained for a minimum of five (5) years as required by Philippine financial regulations;
• Customer support communications are retained for three (3) years;
• Marketing consent records are retained until consent is withdrawn and for a reasonable period thereafter as evidence of consent.

8.3 When personal data is no longer required, jilibest will securely delete or anonymize it in accordance with our data retention and disposal procedures.

9. Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal information held by jilibest:

• Right to be Informed: The right to be informed about how your personal data is collected and processed, as described in this Policy;
• Right of Access: The right to request a copy of the personal information jilibest holds about you;
• Right to Rectification: The right to request correction of inaccurate or incomplete personal information;
• Right to Erasure: The right to request deletion of your personal data, subject to jilibest's legal retention obligations;
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests;
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format;
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated .

To exercise any of these rights, please contact our Data Privacy Officer at the details provided in Section 13. jilibest will respond to all data subject requests within thirty (30) days of receipt.

10. Children's Privacy

10.1 The jilibest Platform is strictly intended for persons aged 21 years and above. We do not knowingly collect personal information from individuals under the age of 21.

10.2 If jilibest becomes aware that personal information has been collected from a person under 21 years of age, we will take immediate steps to delete that information and close the associated account. If you believe a minor has registered on the Platform, please contact us immediately.

11. International Data Transfers

11.1 jilibest primarily stores and processes your personal data within the Philippines. In some cases, data may be transferred to and processed in other countries where our service providers operate.

11.2 Where personal data is transferred outside the Philippines, jilibest ensures that appropriate safeguards are in place to protect your data, including contractual clauses that require recipients to provide a level of data protection equivalent to that required under Philippine law.

12. Changes to This Privacy Policy

12.1 jilibest reserves the right to update or modify this Privacy Policy at any time. Material changes will be communicated to registered players via email or a prominent notice on the Platform at least seven (7) days before the changes take effect.

12.2 The "Last Updated" date at the top of this Policy reflects the date of the most recent revision. Your continued use of the jilibest Platform after the effective date of any changes constitutes your acceptance of the revised Policy.

13. Contact and Data Privacy Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the jilibest Data Privacy Officer:

Email: [email protected]
Subject Line: Data Privacy Request – [Your Full Name]
Response Time: We aim to respond to all privacy-related enquiries within 30 days.

You also have the right to lodge a complaint directly with the Philippine National Privacy Commission (NPC) if you believe your data privacy rights have not been adequately addressed by jilibest.